Frequently Asked Questions

Who will benefit from this course?

  • Any professional currently in the field of Human Resources, Financial Services, Law, Employment, Customer Service, Charities, Administration, Education or any area involving conflict and negotiation.
  • Students wishin to embark upon or expand on their conflict resolution skills.

Why these courses?

Mediation Fundamentals combines theory and practice to provide a solid foundation for mediation. Advanced Mediation: Thinking and Techniques offers a greater level of sophistication. Both courses rely on original teaching materials, extensive bibliography and new thinking about dispute resolution. Over 800 students have benefited from these basic and advanced courses.

 
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The Mediation Academy